Contacting me
Your views are
valued, so if you have any ideas or questions for me or there's
something about my site you feel could be a tad kitschier just click here to drop me
a message, and I'll do my best to help you out.
If you've found something on my site you just have to have please let
me know by using my order form. You will receive an order confirmation
email within 3 working days including details of how to make your
payment. Speedy order processing and dispatch are my top priorities.
Pricing
I’m sure just like me you hate hidden costs so…
The price you see is the price you pay!
The price you see is the price you pay!
On that note please take in to account that all handling, packaging and associated administration costs have been factored into the final cost of the piece. The price includes the cost of postage within the UK including Northern Ireland. All items are carefully packaged to ensure they make their way safely to you.
If you will be giving the item as a present (or maybe you just feel like treating yourself) gift wrapping is also available for just £1.00 extra per item/set.
All prices are shown in £GBP – yup that's Great British Pounds Sterling sorry to have to state the obvious!
Payment Options
Customers in the UK can pay for their orders by bank transfer or deposit (cash or cheque). UK personal cheques, postal orders, or cash may be sent by post. Please note that if you choose to send a cash payment in the post I cannot be held responsible if it goes missing and it is recommended that you use special delivery. That's why I recommend making a bank transfer/deposit - it's faster, safer and free! I can also accept payments by Paypal too!
International customers should pay with Paypal. Items will be posted to you as soon as funds have cleared. Please allow up to 7 days for cheques to clear depending on how fast (or slow) your bank is. Paypal e-cheques can take up to 14 days to clear.
International customers should pay with Paypal. Items will be posted to you as soon as funds have cleared. Please allow up to 7 days for cheques to clear depending on how fast (or slow) your bank is. Paypal e-cheques can take up to 14 days to clear.
International Customers
International customers are welcomed and valued, as are all my customers! At the moment I am only able to accept payment by the methods mentioned above and in sterling only (if you use Paypal it will perform the currency conversion for you, hassle free). If you wish to place an order please note there will be a small additional shipping fee. Please also be aware extended shipping times apply. Please do not hesitate to get in touch with me, with any questions about international shipping.
Returns & Refund Policy
If you are not satisfied with your purchase I will accept returns up to 14 days after sale. Items must be returned in their original condition. Your money will be refunded minus a postage and handling fee (as this has been factored into the final sale price as mentioned above). If you need more details on this please feel free to click here to get in touch.
I will happily repair for free any defects or breakages that occur within 28 days of sale in cases where the workmanship or materials are substandard, and believe me I don't make substandard creations, so luckily this has never been an issue for me.
Sadly gift-wrapping costs cannot be refunded under any circumstances. Any item damaged or lost in transit will be referred to the royal mail for compensation.
I will happily repair for free any defects or breakages that occur within 28 days of sale in cases where the workmanship or materials are substandard, and believe me I don't make substandard creations, so luckily this has never been an issue for me.
Sadly gift-wrapping costs cannot be refunded under any circumstances. Any item damaged or lost in transit will be referred to the royal mail for compensation.
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